If you would like to watch how a task is fulfilled or how an issue is dealt with, instead of just reading about it, then have a look at our selection of step–by–step video tutorials. They cover various different issues and will help you swiftly find your way around our Site Control Panel.
A Sixty–Minute Support Ticket Response Guarantee
All our semi–dedicated servers are backed up by a 24–7 help desk service and come with a sixty–minute ticket response guarantee. Our experienced customer service technicians will be at your disposal 7 days a week and will sort out any issue that you could stumble upon within less than 1 hour after the ticket submission. In most instances, a response will be provided to you in less than 20 minutes.