A 99.9% Server Uptime
We have set up our website hosting system using dependable hardware and heavily customized software. Our system administrators have installed a modified version of Security–Enhanced Linux on our machines in order to guarantee the highest level of security and dependability. We’ve added several DDoS prevention devices along with highly effective firewall programs to make sure our internal network is impregnable and secure.
All Linux website hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to offer a top–notch hosting service, you can barely rely on the default network configuration in a datacenter. We have set up our own custom internal network in order to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And because of this, regardless of which datacenters you pick: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are disappointed with our web hosting services, or if you consider them inadequate, or if you decide that you must use a Linux VPS instead of a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will keep full control of your domain names even when you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive an answer, you are aware of how maddening this can be, even more so when your site is on the line. For this reason, our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be available to you and they will respond to you in under an hour. And the best part is that their average ticket response time is under twenty minutes!