When your web hosting supplier offers live chat support, you're able to speak with an agent in real-time and find out helpful info or get an issue resolved promptly. The main advantage of using chat as an alternative to calling to talk to a live person is that you need just a computer with Internet connection, which means that you will not pay any fees if you're in a different country or state. In addition, it will be much simpler to copy and paste info like domains, usernames or error messages in other words details that are sometimes difficult to give to the other side on the phone. The live chat is also a quicker solution to contact your hosting company's support team in comparison to using a ticketing system. What's more, in case some issue needs a bit more time to be resolved, you'll be able to do something different while you wait for assistance on the live chat, which means that you will not lose time - something that is not possible if you are on the telephone.
Live Chat Support in Website Hosting
As a part of the support services that we supply for all of our Linux website hosting, you will find live chat support that is available every day, even on holidays. You will be able to get in touch with us regardless if you already have an account or not, considering that we will help you with all sorts of things, ranging from supplying you with common info about our solutions if you aren't our client yet and you are thinking about purchasing one of our plans, to helping you with creating an e-mail account in an email client. Some problems are more complex and time-consuming, which means that you will have to use the ticketing system which is integrated in the Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on our live chat for quite a lot of things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we offer is accessible every single day, even on weekends and holidays. It's the most effective way to find out more information about our Linux semi-dedicated hosting if you do not have an account yet or to get an issue resolved if you are a client and our support agents will assist you instantly regardless of the time of the day you join the chat. In case you wonder which plan is more appropriate for your sites, in case you need a piece of advice whether you should obtain a certain upgrade and how to order it or when you have troubles installing an e-mail account on your PC, you will be able to get in touch with us and we will supply you with the necessary information as soon as possible. The live chat is online even after our phone lines go off for the day, so if you have an account here, you can be certain that you will always enjoy quick help with any question or problem that pops up.