The service uptime is often disregarded by many people when they're searching for a new website hosting provider, but it can often be even more significant compared with the actual plan features. It will not matter how good a plan is if the websites hosted inside the account are offline for extended periods. This type of downtimes are generally penalized by search engines like google, not mentioning the fact that site visitors will most likely not return to a website they experience difficulties with. For this reason, you should always check the stability of the web hosting service before getting a new account so as to be sure that the prosperity of your sites won't depend upon third-party factors, but entirely on their content and on your marketing campaigns.
Service Uptime Guarantee in Website Hosting
Our website hosting packages include a 99.9% service uptime warranty. We can reach that goal by using an innovative cloud hosting platform where every single service (files, e-mail messages, databases, and so forth.) has its own cluster of web servers. We don't run everything on one web server as most providers do, so we have practically eradicated the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your web sites. If one machine fails, the other ones inside the cluster will take over in order to guarantee the continuous work of the websites. To prevent infrastructural issues, our server facilities use effective diesel backup generators and a number of independent Internet providers as to make sure that site visitors will be able to reach your sites no matter what. We also have a team of qualified professionals overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server solutions include a 99.9% uptime guarantee. As a matter of fact, you won't notice any downtime or service disruptions at all due to the fact that we use a revolutionary cloud platform and rather than managing everything on just a single web server as most providers do, we have different clusters of web servers that manage each and every service - files, e-mail messages, Control Panel, databases, etcetera. We've got a customized load-balancing system, so our website hosting service is far more stable compared with what you would usually find available. To ensure that nothing will disturb the work of your Internet websites, our server facilities have diesel powered backup generators and a number of separate Internet providers. We have software and hardware firewalls to stop DDoS attacks and professionals keeping track of the web servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS
Our Virtual Private Server plans feature a 99.9% uptime guarantee. The stability and availability of the service is ensured by redundant Internet providers and diesel-powered backup generators. In addition, we use new hardware for the physical web servers where the VPS accounts are set up to avoid any chance of hardware failure and each part has been tested carefully. The integrity of your data is ensured by employing enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your Internet sites are going to be functioning basically without any interruptions. Our experienced admins will resolve immediately any software issue that could show up, so even if there is an issue with a different virtual private server account on the physical web server, your VPS isn't going to be affected. The server uptime is listed on our site and not concealed in our Terms of Service since we can keep our promise and provide you with an exceedingly dependable hosting service.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated solutions come with a 99.9% web server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We test every server extensively before we hand it over to the customer and we work with new hardware components to avoid any possibility of hardware problems. Any unexpected software problems are going to be resolved right away by our system administrators as they monitor all hosting servers 24/7. To prevent infrastructural issues, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your are flooded, we can react immediately and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper functioning of your web sites.