1 hour ticket response
Quick support is our fundamental duty and this is why we have a team of capable tech support engineers who will be happy to offer a rapid reply to any question that you might possibly have. Just submit your client support ticket from your Site Control Panel and we’ll get back to you within 60 minutes at the latest. Actually, we work hard and aim for a 20–minute response time.
A Premium Customer Support Service
We have a team of web hosting support technicians who will be happy to reply to all your inquiries every time you require help. The vast majority of our help desk support team members have several years of experience in the Linux website hosting industry, which suggests that you can constantly rely on quick and detailed answers to your requests.
An Easy–to–Browse Help Center Section
Included in the Site Control Panel is an intuitive Help Center, which features various information sources. You can search through a routinely updated knowledge base featuring web hosting account management articles and web site management articles, watch the educational video tutorials or take a glimpse at the F.A.Q. library.
